Delivery Terms
Order Processing
All orders are processed within 1–3 business days.
Orders placed on weekends or holidays are processed on the next business day.
You will receive an email confirmation once your order is shipped.
Estimated Delivery Times
Delivery times depend on your location and shipping method:
USA, Canada, Europe: 7–14 business days
Australia & Middle East: 10–18 business days
Worldwide: 10–20 business days
Please note: Delivery times are estimates and may vary due to customs inspections, local carrier delays, holidays, or unforeseen events.
Shipping Methods
We partner with trusted international carriers to ensure safe delivery.
Standard International Shipping
Express shipping options (when available)
Tracking is provided for all shipments
Customs & Import Duties
Some countries may charge customs, VAT, or import taxes.
These fees are not included in your order total.
Customers are responsible for any additional charges applied by their local customs authorities.
Delivery Address Requirements
Please ensure your shipping address is complete and accurate.
We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses.
If a package is returned due to an incorrect address, customers may be responsible for reshipping costs.
Missed Deliveries
If the courier attempts delivery and no one is available:
They may leave a notice or attempt redelivery
You may need to pick up the parcel at your local post office or courier location
Lost or Delayed Packages
If your package appears lost or delayed:
Contact us at support@yourstore.com
We will help track your parcel and work with the carrier to find a solution
A replacement or refund will be issued for confirmed lost packages
Damaged During Delivery
If your item arrives damaged:
Contact us within 48 hours with photos
We will arrange a replacement or refund as quickly as possible