Delivery Terms

Order Processing

• All orders are processed within 1–3 business days.

• Orders placed on weekends or holidays are processed on the next business day.

• You will receive an email confirmation once your order is shipped.

Estimated Delivery Times

Delivery times depend on your location and shipping method:

• USA, Canada, Europe: 7–14 business days

• Australia & Middle East: 10–18 business days

• Worldwide: 10–20 business days

Please note: Delivery times are estimates and may vary due to customs inspections, local carrier delays, holidays, or unforeseen events.

Shipping Methods

We partner with trusted international carriers to ensure safe delivery.

• Standard International Shipping

• Express shipping options (when available)

• Tracking is provided for all shipments

Customs & Import Duties

• Some countries may charge customs, VAT, or import taxes.

• These fees are not included in your order total.

• Customers are responsible for any additional charges applied by their local customs authorities.

Delivery Address Requirements

• Please ensure your shipping address is complete and accurate.

• We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses.

• If a package is returned due to an incorrect address, customers may be responsible for reshipping costs.

Missed Deliveries

If the courier attempts delivery and no one is available:

• They may leave a notice or attempt redelivery

• You may need to pick up the parcel at your local post office or courier location

Lost or Delayed Packages

If your package appears lost or delayed:

• Contact us at support@yourstore.com

• We will help track your parcel and work with the carrier to find a solution

• A replacement or refund will be issued for confirmed lost packages

Damaged During Delivery

If your item arrives damaged:

• Contact us within 48 hours with photos

• We will arrange a replacement or refund as quickly as possible