Privacy Policy

At Darkich, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information:

a) Personal Information

Provided by you when placing an order or contacting us:

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely by our payment provider)

b) Automatically Collected Information

When you browse our website:

IP address
Browser type
Device information
Pages viewed and time spent
Cookies & tracking technologies

c) Order Information

Details about products you purchase, order history, and customer communication.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate updates or support
Improve website performance and customer experience
Prevent fraud and ensure secure transactions
Send promotional emails (only with your consent)

3. How We Protect Your Information

We use strong security measures to keep your data safe:

SSL encryption
Secure payment gateways (we do not store full card details)
Regular monitoring for security threats

Your information is never sold or shared for marketing without your permission.

4. Sharing Your Information

We only share data with trusted third parties when necessary:

Payment processors (to complete purchases)
Shipping carriers (to deliver orders)
Analytics providers (to improve website experience)

All partners follow strict data protection standards.

5. Cookies & Tracking Technologies

We use cookies to:

Provide a better browsing experience
Remember your cart and preferences
Analyze website performance

You can manage or disable cookies in your browser settings.

6. Your Rights

Depending on your country, you may have the right to:

Access personal information we hold
Correct inaccurate details
Request deletion of your data
Opt out of marketing emails
Restrict or withdraw consent

To request any of these, contact us at support@darkich.com.

7. Email Marketing

You may receive promotional emails only if you opt in.
You can unsubscribe at any time by clicking the link in any email.

8. Third-Party Links

Our website may contain links to external sites.
We are not responsible for their privacy practices or content.

9. Children’s Privacy

We do not knowingly collect data from children under 13 years old.
If you believe a child has provided personal information, contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a new “Last updated” date.

darkich